Support
We help with Logwise, WhisperType & maximar
Describe your issue as precisely as you can – screenshots and which app is affected help us reply faster.
- Logwise: YouTrack, Jira, timer, accounts and App Store subscriptions
- WhisperType: shortcut, models, microphone, license and insert
- maximar: inventory, shopping list, QR labels and subscriptions
- Premium users: include your Apple ID for verification
Or email support@nimasa.info
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FAQ
Frequently asked questions
Short answers about Logwise, WhisperType, maximar and support.
What is Logwise?
Logwise is a macOS app by NIMASA for automatic time tracking. It runs in the menu bar and syncs hours with JetBrains YouTrack and Atlassian Jira.
What is maximar?
maximar is an iOS app by NIMASA for household inventory: QR scan, stock, shopping list, categories, label printing and team warehouses with optional subscriptions.
What is WhisperType?
WhisperType is a dictation app by NIMASA for macOS 11+. You hold a global shortcut, speak and release – Whisper transcribes locally on the Mac and inserts the text at the cursor. Audio stays on the device, with no cloud.
Does my voice go to the cloud with WhisperType?
No. Recording and transcript stay on the device. Whisper runs offline on the Mac. Speech is not sent to NIMASA. You download models locally. No cloud is required to dictate.
Where do I find Logwise in the App Store?
Logwise is available on the Mac App Store. Developer page: https://apps.apple.com/de/developer/mario-sauter/id1829281478
Is maximar already on the App Store?
Yes, maximar is on the App Store: https://apps.apple.com/de/app/maximar/id6776404704 · Product page and prices (Free, Basic €4.99, Plus €8.99, Pro €14.99/month): https://nimasa.info/en/maximar/
How do I reach NIMASA support?
Via the support form at https://nimasa.info/en/support/ or by email to support@nimasa.info. Premium users should include their Apple ID for verification.
Where are the privacy policies?
Website: /en/datenschutz/ · YouTrack: /en/youtrack-datenschutz/ · Jira: /en/jira-datenschutz/ · WhisperType: /en/whispertype/ · maximar: /en/maximar-datenschutz/ · maximar terms: /en/maximar-nutzungsbedingungen/
Apps
Help by product
You will also find answers on the product pages and in the privacy notices.
Products
Save time with Logwise
Automatic time tracking for YouTrack and Jira – from the macOS menu bar.
